Question 1

Do you offer emergency callouts?

Accepted Answer

We prioritise urgent heating and plumbing issues wherever possible. Please call 07506 567815 to discuss your situation — we will always try to attend as quickly as we can. (Response times to be confirmed by client.)

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Question 2

Are you Gas Safe registered?

Accepted Answer

Yes. All our gas work is carried out by Gas Safe registered engineers. Our registration number will be displayed on this page shortly.

Question 3

What areas do you cover?

Accepted Answer

We cover Enfield, Barnet, Waltham Cross, Ware, St Albans, Watford, and the wider Hertfordshire and North London area. See the full list on our About page.

Question 4

How much does a boiler installation cost?

Accepted Answer

Every property is different, so we always give you a free, no-obligation quote based on your home and requirements. Get in touch and we'll come out to assess the job.

Question 5

Do you offer finance options?

Accepted Answer

We can discuss finance options during your consultation. (To be confirmed with client whether the Phoenix Financial Consultants finance partnership is still active.)

Question 6

How often should radiators be power flushed?

Accepted Answer

Generally every 5 years, or sooner if you notice cold spots on your radiators, slow warm-up times, or cloudy water when bleeding them.

Question 7

Do you provide landlord gas safety certificates?

Accepted Answer

Yes — CP12 landlord gas safety checks and certificates are one of our core services. Contact us to arrange your inspection.

Question 8

What boiler brands do you install?

Accepted Answer

We are Vaillant Accredited Installers and also work with other major boiler brands. We'll recommend the best fit for your property and budget.

Frequently asked questions

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